WhyDenied.com (“WhyDenied,” “we,” “us,” or “our”) is an informational resource operated by MSI Credit Solutions. This Privacy Policy explains what information we collect when you use this website, how we use it, and the choices you have. By using this site or submitting a consultation request, you agree to the practices described here.
Information we collect
Information you give us
When you request a free consultation or otherwise contact us, we collect the information you choose to provide — which may include your name, email address, phone number, the type of denial or issue you’re facing, and any details you include in your message.
Information collected automatically
Like most websites, our servers automatically record standard technical information when you visit, such as your IP address, browser type, pages viewed, and the date and time of your visit. We use this for security, troubleshooting, and understanding general site usage.
Cookies and similar technologies
We use a three-tier cookie consent tool. Necessary cookies are always active and are required for the site to function. Analytics and Marketing cookies are used only if you opt in, and you can change or withdraw your choices at any time through Cookie settings. With your Analytics consent, we use a privacy-focused analytics tool to understand general site usage; with your Marketing consent, we use the advertising and conversion-measurement tools described below.
Advertising and conversion measurement
With your consent to Marketing cookies, we use Google Ads conversion tracking — provided by Google LLC (“Google”) through the Google tag (gtag.js) — to measure the performance of our advertising. For example, this lets us understand when a visit that began from a Google ad leads to a consultation request, so we can evaluate and improve our campaigns.
When you grant Marketing consent, Google may set and read cookies and process online identifiers and related information — including the Google Click Identifier (gclid), your IP address, and device and browser information — on our behalf as our service provider, and may also process it for its own purposes as described in its policies. We use Google Consent Mode, so these tags do not store or share advertising identifiers unless you have granted Marketing consent.
You can change or withdraw your choices at any time through Cookie settings. Under the California Consumer Privacy Act (as amended by the CPRA) and similar laws, our use of these advertising cookies may be considered “sharing” of personal information for cross-context behavioral advertising; you can opt out using the “Do Not Sell or Share My Personal Information” control in Cookie settings.
For more information, see Google’s Privacy Policy and How Google uses information from sites or apps that use our services.
How we use your information
- To respond to your consultation request and contact you about credit restoration services offered by MSI Credit Solutions;
- To send you educational email about credit topics if — and only if — you ask us to, and to let you unsubscribe at any time;
- To provide, maintain, and improve this website;
- To protect against fraud and keep the site secure;
- To comply with applicable laws and respond to lawful requests.
How we share your information
We do not sell your personal information for monetary consideration. Apart from the advertising and conversion-measurement “sharing” described above — which you can opt out of through Cookie settings — we share your information only as follows:
- With MSI Credit Solutions, so a specialist can review your situation and follow up about your free consultation;
- With service providers who help us operate the site and communicate with you, under obligations to protect your information;
- When required by law, or to protect the rights, property, or safety of our users or others.
Your choices
If you opted in to receive educational email from us, every message includes an unsubscribe link, and you can use it at any time to stop receiving them. Unsubscribing from email does not affect your consultation request or any service you have with MSI Credit Solutions.
You may opt out of further communications at any time by telling us when we contact you. You may also ask us to access, correct, or delete the personal information you’ve provided by reaching out using the details below; we will honor verified requests as required by applicable law.
Data retention and security
We retain consultation information for as long as needed to assist you and to meet legal and operational requirements. We use reasonable administrative and technical safeguards to protect your information; however, no method of transmission or storage is completely secure.
Children’s privacy
This site is intended for adults and is not directed to children. We do not knowingly collect personal information from children under 18.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above, and significant changes will be highlighted on this page.
Contact us
If you have questions about this Privacy Policy or your information, you can reach us through our consultation form or by contacting MSI Credit Solutions:
MSI Credit Solutions
Dallas, TX
Phone: (866) 217-9841
Email: info@whydenied.com